Services and facilities in our office

Assistance, First Aid and other emergencies
Guide and Assistance Dogs
Quiet area
Lighting
CCTV
Language
Accessible toilets
Baby changing facilities

Assistance, First Aid and other emergencies

If you require assistance at any point during your visit to An Bord Pleanála, please do not hesitate to speak to one of our staff members or security guards. If you feel unwell at any time, there is First Aid and a defibrillator available in the reception area.

In the event of an emergency, please follow the instructions of the reception staff and security guards and leave by the nearest emergency exit to you. Sometimes an emergency exit may be behind you. Doors which require buzzers are automatically unlocked when the fire alarm is activated. If for any reason the door remains locked, there are release buttons located in green boxes beside the doors. Information regarding evacuations and emergencies is available in the reception area.

Guide and Assistance Dogs

Guide and Assistance dogs are welcome and water facilities are available for dogs.

Quiet area

The Seán MacDiarmada room is available for those who require a quieter area.

Lighting

We have natural and artificial lighting in our reception area and meetings room. Lighting may be lowered during presentations and video presentations.

CCTV

Images are recorded in our office for the purpose of crime prevention and for your personal safety. This system is operated by An Bord Pleanála care of Aramark who can be contacted on 01 858 8100.

Language

Customers are welcome to use either English or Irish languages.

Accessible toilets

There are two unisex accessible toilets for customer use. The door to each toilet opens outwards towards the reception area. If there are any issues with the toilets, please notify reception staff.

Baby changing facilities

There is a baby changing facility located in the accessible toilet next to the Cathal Brugha Room.