- Access to our building and external venues where we hold meetings and oral hearings.
- Access to our services.
- Accessibility in services and goods supplied to us.
- Access to information produced by An Bord Pleanála.
We constantly work to increase the accessibility and usability of our website and services. An Bord Pleanála aims to follow the accepted guidelines and standards for accessibility although there may be occasions where it is not possible, practicable or appropriate. If this is the case, we will inform you and offer alternative options if available.
Access Officer and making an access request
Our Access Officer can help you with access queries and requests.
Inquiry Officer and making a complaint under the Disability Act
If you believe that An Bord Pleanála has failed to comply with the Disability Act, you may contact the Inquiry Officer.
Accessibility requests when attending An Bord Pleanála events
Please contact us as soon as possible before visiting An Bord Pleanála if you or a member of your group has any access requirements so that we may facilitate you.
If you are attending an event some requests may take some time to organise. Therefore, we ask that you provide us with as much notice as possible and before the request deadline stated in the notice. Please note it may not be possible to facilitate requests for an event made after the request deadline due to the short time period available to organise the request.
Visitor pre-visit information booklet [PDF] [Word]
The Visitor pre-visit information booklet provides information about how to get to our office, how to enter and exit the building, and what there is in our reception area and meeting rooms.
An Bord Pleanála information in alternative formats
We can provide information produced by us in several alternative formats.
We aim to make our website as accessible as possible to all. For example you can choose different display options. At the top of each page you can choose different text sizes and there is also BrowseAloud available.