Public Consultation – Strategic Plan and Customer Service Action Plan
28 / 04 / 2025
An Bord Pleanála is in the process of reviewing its current Strategic Plan and Customer Service Action Plan while developing new plans in the context of our transition to An Coimisiún Pleanála.Please find enclosed links to the current Strategic Plan and Customer Service Action Plan below.
Strategic Plan 2018
Customer Action Plan 2014
In this regard the Board seeking feedback from the public on our role, performance and our service provision. The key feedback we would like to hear is what your views are on what our focus should be on over the next three years and how we might better position ourselves as an organisation to deliver as we transition to An Coimisiún Pleanála.
Feedback can be provided through the survey link below;
Public Consultation
Any queries can be sent to g.duffy@pleanala.ie
The survey will be open until midnight on 11th May 2025
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