Sending us your observation online

How do I prepare my observation?

You can prepare your observation document by writing your document and then saving it as a Microsoft Word document or a PDF. If you have handwritten your document, you will need to scan it and save it as a PDF. You can only upload one document online and this should not exceed the maximum allowed file size of 30MB.

Please name your document in either of two ways:

Ways to name your document	Example
Case number and your name	300000 – Ann Duine
The name and location of the development and your name	Town Square Project, Ballytown – John Murphy

To upload the observation online you will need

✔ Internet browser (Edge, Chrome, Firefox, Safari).

✔ Email address for confirmation.

✔ Observation saved as Word or PDF (Max 30MB).

✔ Case reference number or development location.

✔ Debit or credit card for fee payment.

How do I use the uploader?

To make an observation on a large-scale residential development appeal: Click here

Page 1

Introduction

Page 2

On the top half of this page, you must give:
• the An Coimisiún Pleanála case reference number for the application, or
• the name and location of the proposed development in the application. In the lower half of this page, you can attach your observation.
You can upload and attach your observation into the grey box by clicking on the button: When the observation has been uploaded, it will appear in the grey box.

Page 3

On this page you must give:
• your name, and
• your email address in the two separate boxes to make sure we have your correct email address. If you are an agent uploading an observation for a client, you must give your name and email address.

Page 4

On this page, you will be asked if you are ready to make the observation: If yes, you will move to the payment section to pay the fee. If no, you can go back to make changes. The payments section will ask you to select the fee you want to pay: Observation – €50
You will then be asked for your debit or credit card details. Please check the details carefully when entering them. When ready click on Pay and finish and your observation will be submitted.

Page 5

When successfully completed, you will see the Confirmation screen. You will also be emailed a receipt confirming we have received your observation. If there are problems, please follow the instructions on screen.

How long do I have to complete the uploader process?

There is no time limit. However, if you close the page, you must start again.

Do I pay the fee when I upload the document?

Yes. A debit or credit card is required. Payment is taken at the time of upload.

Can I upload the document and pay the fee separately?

No. Online users must pay by card. Otherwise, use post or hand-delivery.

Do I have to use the uploader to send in my observation?

No. You can still send your observation by post or deliver it in person.

Can I use the uploader and post supporting materials?

No. If you have physical supporting materials, the entire submission must be posted or hand-delivered.

Technical Issues?

Questions about specific cases or general appeal information can be submitted through usual channels found on our Contact Us page. If you run into a technical problem using the uploader, please contact our helpdesk by emailing onlinesupport@pleanala.ie

↑ Back to Top